Privacy Policy & Terms of Service
Effective Date: Jan 2026
T & T Tax Helpers
T & T Tax Helpers (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and providing transparent terms regarding the use of our website, services, and communications. This document outlines how we collect, use, and protect your information, as well as the terms governing your use of our services.
By accessing our website, submitting forms, or using our services, you agree to this Privacy Policy and Terms of Service.
🔐 PRIVACY POLICY
Information We Collect
We may collect the following information when you interact with our website, forms, or services:
Personal Information
Full name
Email address
Phone number
Mailing address
Date of birth (when required for tax services)
Tax and financial information voluntarily provided
Other information necessary to provide tax preparation and related services
Non-Personal Information
IP address
Browser type and device information
Pages visited and time spent on our website
Cookies and similar tracking technologies
How We Use Your Information
Your information is used to:
Provide tax preparation, consulting, and related professional services
Communicate with you regarding appointments, document requests, and service updates
Send transactional messages related to your services
Maintain compliance with IRS regulations and legal obligations
Improve our website, systems, and customer experience
SMS & EMAIL COMMUNICATIONS
By providing your phone number and submitting our forms, you consent to receive transactional SMS and email communications from T & T Tax Helpers, which may include:
Appointment confirmations
Document and intake reminders
Service updates and tax season notifications
Message frequency varies. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP.
You may opt out of emails using the unsubscribe link included in each message.
IMPORTANT SMS CONSENT DISCLOSURE
SMS consent is not shared with third parties for marketing purposes.
SMS consent is used solely by T & T Tax Helpers to communicate with you and is only shared with trusted SMS service providers (such as messaging platforms and carriers) strictly for message delivery purposes.
We do not send sensitive personal information (including Social Security numbers, tax return data, or refund amounts) via SMS.
How We Protect Your Information
We use industry-standard administrative, technical, and physical safeguards to protect your information, including:
Secure portals and encrypted storage
Restricted access to client data
IRS-compliant handling of tax information
Secure third-party systems used solely to support our services
While we take reasonable steps to protect your data, no method of transmission over the internet is 100% secure.
Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only:
With service providers necessary to operate our business (e.g., tax software, secure document storage, SMS/email platforms)
To comply with legal, regulatory, or IRS requirements
To protect the rights and safety of our business and clients
All service providers are contractually required to safeguard your information.
Cookies & Tracking
Our website may use cookies and similar technologies to improve performance and user experience. You may disable cookies in your browser settings, though some features may not function properly.
Your Privacy Rights
You may request to:
Access or update your personal information
Correct inaccuracies
Request deletion where legally permitted
Requests can be made using the contact information below.
📜 TERMS OF SERVICE
Use of Website & Services
Our website and services are intended for individuals seeking tax preparation and related professional services. You agree to use our website lawfully and not for fraudulent or prohibited purposes.
No Legal or Financial Guarantees
Tax outcomes, refunds, or liabilities depend on individual circumstances and information provided by the client. T & T Tax Helpers does not guarantee specific tax results.
Clients are responsible for providing accurate and complete information.
Client Responsibilities
You agree to:
Provide truthful and accurate information
Submit required documents timely
Review returns before signing and filing
Notify us of changes that may affect your tax return
Limitation of Liability
T & T Tax Helpers is not liable for:
Errors caused by incomplete or inaccurate client information
Delays caused by third parties, government agencies, or system outages
Indirect or consequential damages
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
Policy Updates
We may update this Privacy Policy and Terms of Service at any time. Updates will be posted on this page with a revised effective date.
Contact Information
For questions regarding this Privacy Policy or Terms of Service, contact:
T & T Tax Helpers
📧 Email: [email protected]
📞 Phone: 704-492-8547
🌐 Website: tandttaxhelpers.com
Terms & Conditions
These Terms & Conditions (“Terms”) govern your access to and use of the website, services, communications, and forms provided by T & T Tax Helpers (“Company,” “we,” “us,” or “our”). By accessing our website, submitting information, or using our services, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our website or services.
1. Services Provided
T & T Tax Helpers provides tax preparation, tax consulting, and related professional services. Services are provided based on the information supplied by the client. We do not guarantee specific tax outcomes, refunds, or liabilities.
2. Client Responsibilities
By using our services, you agree to:
Provide accurate, complete, and truthful information
Submit required documents in a timely manner
Review all tax documents before signing or approving
Notify us of any changes that may affect your tax return
You acknowledge that incomplete or inaccurate information may delay services or impact tax results.
3. Communication Consent (SMS & Email)
By providing your phone number and/or email address, you consent to receive transactional communications from T & T Tax Helpers, which may include:
Appointment confirmations
Document and intake reminders
Service updates
Tax season notifications
Account-related messages
SMS Disclosure
Message frequency varies
Message and data rates may apply
Reply STOP at any time to opt out of SMS messages
Reply HELP for assistance
SMS consent is not shared with third parties for marketing purposes.
SMS consent is used solely by T & T Tax Helpers and is shared only with trusted SMS service providers for the purpose of message delivery.
We do not send sensitive information (such as Social Security numbers, tax return data, or refund amounts) via SMS.
4. No Legal or Financial Advice Guarantee
While we strive to provide accurate and professional services, tax laws and regulations are subject to change. T & T Tax Helpers does not provide legal advice and does not guarantee outcomes related to tax refunds, liabilities, audits, or penalties.
5. Limitation of Liability
To the fullest extent permitted by law, T & T Tax Helpers shall not be liable for:
Errors resulting from incorrect or incomplete client information
Delays caused by third parties, government agencies, or system outages
Indirect, incidental, or consequential damages
Our total liability shall not exceed the amount paid for services rendered.
6. Use of Website
You agree not to:
Use the website for unlawful or fraudulent purposes
Attempt to gain unauthorized access to systems or data
Disrupt or interfere with website functionality
We reserve the right to restrict access to our website if misuse is detected.
7. Third-Party Services & Links
Our website may reference or link to third-party platforms (such as secure portals or scheduling tools). We are not responsible for the content, availability, or privacy practices of third-party websites or services.
8. Intellectual Property
All website content, logos, text, graphics, and materials are the property of T & T Tax Helpers and may not be copied, reproduced, or distributed without written permission.
9. Termination of Services
We reserve the right to refuse or terminate services if:
Required information is not provided
Fees are not paid
Client conduct is abusive, fraudulent, or non-compliant
Termination does not relieve the client of any outstanding obligations.
10. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the state in which T & T Tax Helpers operates, without regard to conflict of law principles.
11. Changes to These Terms
We may update these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised Terms.
12. Contact Information
If you have questions regarding these Terms & Conditions, contact:
T & T Tax Helpers
📧 Email: [email protected]
📞 Phone: 704-492-8547
🌐 Website: TandTTaxHelpers.com